Report a Vulnerability
We are subject to a vulnerability disclosure program and encourage security researchers to disclose security vulnerabilities to us in a responsible manner.
Security and Compliance
Our commitment to security ensures that sensitive data is protected in accordance with industry standards. We adhere to rigorous security practices to protect patient data and ensure compliance with legal and regulatory requirements.
Compliance
We are committed to maintaining high standards of security and compliance. We have achieved the SOC 2 Type II certification, demonstrating our dedication to safeguarding data. Additionally, we are compliant with HIPAA regulations, ensuring the confidentiality, integrity, and availability of protected health information.
Product Security
- Passwords and Multi-Factor Authentication: We offer robust account security options, including multi-factor authentication, to protect user access and maintain data integrity.
- Role-Based Access: Our platform supports role-based access controls, ensuring that users have access only to the data necessary for their roles.
- Customer Data Separation: We ensure that all customer data is logically separated to prevent any data overlap or loss of integrity between clients.
Infrastructure
Our infrastructure is built on scalable cloud service (AWS) to ensure data sovereignty and security across multiple regions. We utilise advanced security tools to monitor, detect, and respond to any unauthorised access or abnormalities in our systems.
Data Security
Data transmission is secured using advanced encryption standards, and data at rest is protected with AES-256 encryption. Our systems employ best practices to ensure the safe storage and transmission of sensitive information.
Security Testing and Vulnerability Management
We conduct regular security assessments, including third-party penetration tests and a continuous vulnerability disclosure program, to identify and address vulnerabilities. Our vulnerability management process is based on risk assessment and aligns with our security priorities.
Contact Us
Our dedicated security team is available to discuss any security concerns and provide assurance to our customers. Please contact us on security@artera.ai